Introduction
This Privacy Policy explains how Party-Wizards.com and its related applications (including PartyPal and future releases) collect, use, share, and protect your personal data. By accessing or using our services, you agree to the terms of this policy. If you do not agree, please do not use our services.
Who we are: Party-Wizards.com is the data controller for the services described here. Contact details are below.
Information We Collect
- Email Address (required): Used for account management, communication, and access control.
- Usage Data (automatic): User interactions, feature usage, and engagement trends to improve functionality.
- Device Information (automatic): Browser type, operating system, and screen resolution to optimize performance.
- Personal Details (you provide): Names, contact details, profile information where applicable.
- Location Data (optional, if granted): For location-based features; you can disable location sharing at any time.
- Cookies & Tracking: We use cookies and similar technologies for analytics, functionality, and (where permitted) personalization. See our Cookie Policy for details and choices.
How We Use Your Information
- Account Services (contract): Managing user accounts, login authentication, and feature access.
- Customer Support (contract/legitimate interests): To resolve technical issues and respond to inquiries.
- Communication (consent/legitimate interests): Product updates, service notices, and promotional offers (only with your consent where required).
- Analytics (legitimate interests/consent where required): Understanding usage patterns to improve user experience and functionality.
- Security (legitimate interests/legal obligations): Detecting fraud, abuse, and ensuring platform safety.
Sharing of Information
We share data with service providers for hosting, analytics, customer support, and payment processing. These providers are contractually obligated to use the data only for instructed purposes and to protect it appropriately. We do not sell your personal data.
International Transfers
Where data is transferred outside your country, we use appropriate safeguards (such as Standard Contractual Clauses/UK IDTA) to protect it.
Data Retention
Your data is retained only as long as needed for service provision, compliance with legal obligations, and dispute resolution. Account data is kept while your account is active. Support and log data are kept for a limited period and then deleted or anonymized unless longer retention is required by law.
Your Rights
- Access: Request to view your personal information.
- Correction: Request updates or corrections to inaccurate information.
- Deletion: Request erasure of your data, subject to legal exceptions.
- Objection: Object to certain types of data use.
- Data Portability: Request a copy of your data in a portable format (where applicable by law).
To exercise these rights, contact us at privacy@party-wizards.com. We will verify your request and respond within the time required by applicable law (typically 30–45 days). You may appeal any denied request by replying to our decision email.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us immediately so we can delete it.
Security
We use industry-standard security measures including encryption, secure servers, and access controls to protect your data. No online platform can be guaranteed 100% secure, but we take reasonable steps to reduce risk.
No Solicitation and Spam
Unauthorized use of our services for advertising or spamming is strictly prohibited. Violators may be banned and reported.
Organizer Content and Events
Event organizers are solely responsible for the content of events they create and any related communications. Party-Wizards.com does not control or endorse organizer events and is not responsible for event accuracy, safety, or compliance with law.
Contact Us
If you have questions or concerns about this policy, please contact us at:
Changes to This Privacy Policy
We may revise this policy occasionally. Significant changes will be communicated via our website or apps. Continued use of our services implies acceptance of the updated policy.